Can Insurance Companies Use Aftermarket Parts in California? What You Need to Know

Understanding Aftermarket Parts in California Auto Repairs

When it comes to repairing your vehicle after an accident in California, you might be surprised to learn that insurance companies can use aftermarket parts. However, there are strict regulations in place to protect consumers. Let’s explore what you need to know about the use of non-Original Equipment Manufacturer (non-OEM) parts in the Golden State.

California’s Regulations on Aftermarket Parts

California law allows insurance companies to use aftermarket parts, but with important caveats. The California Code of Regulations (CCR) Section 2695.8(g) outlines specific requirements:

1. Aftermarket parts must be equal to OEM parts in terms of kind, quality, safety, fit, and performance.

2. Insurers must warrant that aftermarket parts are of like kind, quality, safety, fit, and performance as OEM parts.

3. The use of aftermarket parts must be disclosed to the consumer in writing.

Consumer Rights and Protections

As a California vehicle owner, you have certain rights when it comes to repairs:

1. You can choose your own repair shop – insurers cannot force you to use a specific facility.

2. You must be notified if non-OEM parts are being used in your repairs.

3. You have the right to inspect your repair invoice to verify the types of parts used.

What to Do If You Disagree with Aftermarket Part Usage

If you’re uncomfortable with the use of aftermarket parts in your repairs:

1. Discuss your concerns with the repair shop first.

2. Contact your insurance company to address the issue.

3. File a complaint with the California Bureau of Automotive Repair or the Department of Insurance if necessary.

The Importance of Staying Informed

Understanding your rights and the regulations surrounding aftermarket parts can help you make informed decisions about your vehicle repairs. Don’t hesitate to ask questions and seek clarification from your insurer or repair shop if you’re unsure about the parts being used in your vehicle.