Can You Return Major Appliances Like Refrigerators and Dishwashers?

When it comes to major appliances like refrigerators, dishwashers, and microwaves, the return policies can vary depending on the retailer and manufacturer. In general, most retailers offer a limited time frame for returns, typically ranging from 15 to 90 days from the date of delivery or purchase. However, it’s important to note that these returns are usually only accepted if the appliance is defective or damaged, not simply because the customer has changed their mind.

Costco’s Major Appliance Return Policy

Costco offers a generous return policy for major appliances, accepting returns within 90 days from the date of delivery. This policy applies to refrigerators (over 10 cubic feet), water heaters, washers, dryers, dishwashers, freezers, ranges, cooktops, and over-the-range microwaves. Additionally, Costco extends the manufacturer’s warranty on these appliances to two years, providing free warranty assistance through their Costco Technical & Warranty Services.

Home Depot and Other Retailers

In contrast, Home Depot has a more limited return policy for major appliances. Customers have 48 hours to report any issues after delivery, after which they must deal directly with the manufacturer for warranty claims. Other retailers like Lowe’s and Best Buy also have shorter return windows, typically 30 days or less.

It’s important to note that even within the specified return period, retailers may charge restocking fees or require the appliance to be in new, unused condition to be eligible for a refund. Customers should always check the specific return policy for the retailer and manufacturer before making a purchase.

When purchasing a major appliance, it’s crucial to carefully consider the size, features, and compatibility with your home before making a decision. While returns are possible in some cases, it’s generally best to ensure that the appliance meets your needs and fits your space before finalizing the purchase.