In 2024, the cost to repair an Xbox One console can vary depending on the type of repair needed, the service provider, and whether the console is still under warranty. Microsoft offers out-of-warranty repairs for a flat fee of $115, regardless of the specific issue. However, if Microsoft determines that the repair is due to a manufacturer defect, they may cover the entire cost even if the console is outside of the warranty period.
For those who choose to use a third-party repair service, the average prices for common Xbox One repairs are as follows:
Common Xbox One Repairs and Average Prices
Blu-Ray drive laser repair: $65
Hard drive recovery (E200 Error): $50
Update problems: $30
Green screen: $50
Taking too long to load error: $30
Error codes: $50 (depending on the specific error code)
Spindle problems: $65
Won’t turn on: $50 (depending on the exact cause)
It’s important to note that these prices are based on quotes from third-party sources and may vary depending on the specific repair shop and location.
The Warranty Repair Process
If your Xbox One is still under warranty, you’ll need to ensure that your console is registered under your Microsoft account. Once registered, you can request a repair by answering a series of questions about the problem and providing your contact information.
Microsoft will then provide you with repair options, such as fixing the problem or replacing the console with a refurbished unit. You’ll receive a service order number and shipping information, and you’ll need to ship your Xbox to Microsoft within 30 days to avoid the order being canceled.
Once Microsoft receives your console, you can track the status of the repair online. The total repair time is estimated to be between two and three weeks.
Alternative Options
If you paid for your Xbox One using a credit card, there’s a possibility that your card offers extended warranty benefits that could cover the repair even if the console is outside of the manufacturer’s warranty period. It’s worth checking with your credit card provider or reviewing the fine print to see if your purchase qualifies.
Another option is to attempt repairing the Xbox One yourself before sending it in. There are repair kits available on Amazon.com for less than $10, and many issues can be diagnosed and fixed by following YouTube tutorials or guides from websites like ifixit.com.