How to Fix HP Windows 10 Using HP Recovery Manager: A Step-by-Step Guide

It’s important to note that performing a system recovery will erase all data on your computer’s hard drive. If you have any important files, documents, or personal information, it’s highly recommended to back them up to an external storage device or cloud storage service before proceeding.

Accessing HP Recovery Manager

There are a few ways to access HP Recovery Manager on your Windows 10 computer:
From the Start menu, type “HP Recovery Manager” in the search bar and select the app from the search results.
Press the Windows key S to open the search bar, type “HP Recovery Manager,” and select the app from the search results.
If you have an HP Recovery Media USB drive, insert it into your computer and follow the on-screen instructions to launch HP Recovery Manager.
Once you’ve accessed HP Recovery Manager, you’ll see a menu with several options, including System Recovery, System Restore, and HP System Recovery Media creation.

Performing a System Recovery

To perform a system recovery using HP Recovery Manager, follow these steps:
Launch HP Recovery Manager and select “System Recovery” from the main menu.
Read the information on the System Recovery screen and click “Next.”
Select “Recover factory software” and click “Next.”
Choose whether you want to back up your files or not and click “Next.”
Select “Recover without backing up your files” and click “Next.”
Review the warning message about data loss and click “Recover” to begin the recovery process.
Wait for the recovery process to complete, which may take some time depending on your computer’s specifications.
Once the recovery is finished, your computer will restart, and you’ll be prompted to set up your system as if it were brand new.

Creating HP System Recovery Media

If you don’t have access to HP Recovery Manager or encounter issues during the recovery process, you can create HP System Recovery Media using a USB drive. Here’s how:
Launch HP Recovery Manager and select “Create recovery media” from the main menu.
Follow the on-screen instructions to create your HP System Recovery Media USB drive.
Once the USB drive is created, you can use it to boot your computer and access the recovery options.

Troubleshooting Common Issues

If you encounter any issues during the recovery process, here are some troubleshooting steps you can try:
Ensure that your computer is connected to a stable power source and that the battery is fully charged (if using a laptop).
Check that all connected devices and cables, such as external hard drives, USB drives, printers, and faxes, are disconnected from your computer.
If the recovery process gets stuck or takes an unusually long time, try restarting your computer and attempting the recovery again.
If you’re unable to access HP Recovery Manager or the recovery process fails, try creating HP System Recovery Media and booting from the USB drive.
If none of the above steps work, contact HP Support for further assistance.