How to Fix Microsoft Office 2010 Not Working: Uninstall and Reinstall Guide

If you’re experiencing issues with Microsoft Office 2010, such as Word Starter 2010 or Excel Starter 2010 not opening, uninstalling and reinstalling the software may resolve the problem. Here’s a step-by-step guide to help you through the process:

Uninstalling Microsoft Office 2010

To uninstall Microsoft Office 2010, follow these steps:

Click the Start button (or Start > Run in Windows XP).
Type “appwiz.cpl” in the search box and press Enter.
In the Programs and Features window, locate Microsoft Office Starter 2010.
Click Microsoft Office Starter 2010 and then click Uninstall (or Remove in Windows XP).
Follow the on-screen instructions to complete the uninstallation process.

If you encounter any issues during the uninstallation process, such as error messages or incomplete removals, you can use the Microsoft Support and Recovery Assistant for Office 365 to clean up any remaining program files. Download and run the “SetupProd_OffScrub.exe” tool, select the version you want to uninstall, and follow the prompts to complete the process.

Reinstalling Microsoft Office 2010

After uninstalling Office 2010, you’ll need to reinstall it. Here’s how:

Locate your Microsoft Office 2010 installation media (CD, DVD, or download).
Insert the installation media or double-click the downloaded installation file.
Follow the on-screen instructions to begin the installation process.
If prompted, select the appropriate installation type (e.g., Online Repair or Quick Repair for Click-to-Run installations, or Repair for MSI-based installations).
Complete the installation process by following the remaining prompts.

If you encounter any errors during the reinstallation process, such as incompatibility issues or incomplete installations, make sure your computer meets the system requirements for Office 2010. You can also try using the offline installer to bypass potential proxy, firewall, or internet connection issues.

If you’re still unable to install Office 2010 after following these steps, it’s possible that your computer has a corrupted Office installation or registry entries. In such cases, you may need to manually remove any remaining Office files and registry keys before attempting to reinstall.

By following this guide, you should be able to successfully uninstall and reinstall Microsoft Office 2010, resolving any issues you were experiencing with the software. If problems persist, consider contacting Microsoft Support for further assistance.