How to Handle a Bad Roofing Job: Steps for Homeowners

Document the Issues

Before taking any action, thoroughly document all the problems you’ve noticed with your roof. Take clear photos and videos of the issues, and make detailed notes about what you observe. This evidence will be crucial if you need to escalate the matter.

Common signs of a bad roofing job include:

• Uneven or wavy appearance
• Missing or damaged shingles
• Visible gaps or exposed nails
• Water stains on ceilings or walls
• Improper flashing around chimneys or vents

Contact Your Roofing Contractor

The first step in resolving a bad roofing job is to reach out to the contractor who performed the work. Schedule a meeting to discuss your concerns and show them the evidence you’ve gathered. Many reputable contractors will be willing to address the issues and make necessary repairs at no additional cost.

When meeting with your contractor:

• Remain calm and professional
• Clearly explain the problems you’ve noticed
• Ask about their workmanship warranty
• Request a written plan for addressing the issues

Review Your Contract and Warranty

Carefully review the contract you signed with the roofing company and any warranty information provided. Look for clauses related to workmanship guarantees and the process for addressing defects or issues. This information will be valuable if the contractor is unresponsive or unwilling to fix the problems.

File a Complaint with Relevant Authorities

If your contractor refuses to address the issues or is unresponsive, consider filing complaints with relevant authorities:
• Local licensing board for contractors
• Better Business Bureau (BBB)
• Trading Standards in your area
These organizations may be able to mediate the dispute or apply pressure on the contractor to resolve the issues.

Seek a Second Opinion

If you’re unsure about the extent of the problems or need additional documentation, consider hiring an independent roofing inspector. They can provide an unbiased assessment of the work done and may be able to offer expert testimony if needed for legal proceedings.

Consider Legal Action

As a last resort, you may need to consider legal action to recover damages or the cost of repairs. Options include:
• Small Claims Court for disputes under a certain monetary threshold
• Civil litigation for larger claims
• Alternative dispute resolution methods like mediation or arbitration
Before pursuing legal action, consult with a lawyer specializing in construction law to understand your options and the potential costs involved.

Preventive Measures for Future Roofing Projects

To avoid similar issues in the future:
• Research contractors thoroughly before hiring
• Check licenses, insurance, and references
• Get multiple detailed quotes
• Insist on a comprehensive written contract
• Consider using escrow payments for large projects
By taking these precautions, you can significantly reduce the risk of ending up with a bad roofing job in the future.