Categories: FAQ

How to Reset Microsoft Store Games: A Step-by-Step Guide


Understanding Microsoft Store Games

Microsoft Store games are digital titles that can be downloaded and played on Windows devices. These games are integrated into the Microsoft ecosystem, offering features like cloud saves and cross-platform play. However, like any software, they can sometimes encounter issues that require resetting.

Why Reset Microsoft Store Games?

Resetting Microsoft Store games can help resolve various problems, including:
Game crashes or freezes
Corrupted save files
Syncing issues
Performance problems
Installation errors
By resetting a game, you essentially return it to its original state, which can often fix these issues without the need for a complete reinstallation.

Step-by-Step Guide to Reset Microsoft Store Games

Follow these steps to reset your Microsoft Store games:

Open the Windows Settings app by pressing Windows key I.
Navigate to System > Apps & features.
Scroll through the list of installed apps or use the search bar to find the game you want to reset.
Click on the game to expand its options.
Select “Advanced options.”
Scroll down to the “Reset” section.
Click the “Reset” button.
Confirm your action in the pop-up window.

What Happens When You Reset a Game?

When you reset a Microsoft Store game, the following occurs:
The game’s data is deleted from your device
Any saved progress within the game is erased
The game is restored to its default settings
Any game files are redownloaded from the Microsoft Store
It’s important to note that resetting a game will not remove it from your account or require you to repurchase it.

Alternative Methods to Reset Microsoft Store Games

If the above method doesn’t work or you’re unable to access the Settings app, try these alternatives:

1. Use PowerShell:

Open PowerShell as an administrator
Type the following command: Get-AppxPackage GameName | Reset-AppxPackage
Replace “GameName” with the actual name of the game you want to reset

2. Reinstall the game:

Uninstall the game from your device
Restart your computer
Reinstall the game from the Microsoft Store

Troubleshooting Common Issues After Resetting

Sometimes, resetting a game might not immediately solve the problem. Here are some additional steps you can take:
Update Windows: Ensure your operating system is up to date.
Check for game updates: Look for any available updates for the game in the Microsoft Store.
Verify your internet connection: A stable internet connection is crucial for Microsoft Store games to function properly.
Run the Windows Store Apps troubleshooter: This built-in tool can help identify and fix issues with Microsoft Store apps and games.

Preventing Future Issues with Microsoft Store Games

To minimize the need for frequent resets, consider these preventive measures:
Keep your games updated: Regularly check for and install game updates.
Maintain sufficient storage space: Ensure your device has enough free storage for game updates and saves.
Use a reliable internet connection: A stable connection helps prevent syncing issues and corrupted downloads.
Avoid force-closing games: Always exit games properly to prevent save file corruption.

When to Seek Further Assistance

If resetting your Microsoft Store games doesn’t resolve the issue, you may need to contact Microsoft Support or the game developer for further assistance. Be prepared to provide details about your system specifications and the specific problems you’re encountering.

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