Skype, the popular video-calling and messaging application, has been a go-to tool for many people to stay connected with friends, family, and colleagues. However, some Windows 10 users have reported issues with Skype not working properly on their machines. If you’re one of those users, don’t worry – there are several troubleshooting steps you can take to get Skype up and running again.
One of the most common reasons why Skype might not be starting on your Windows 10 desktop is that your system doesn’t meet the minimum requirements for the latest version of the application. Skype has specific hardware and software requirements that need to be met in order for the application to function correctly.
According to Microsoft, the minimum system requirements for Skype on Windows 10 are:
If your Windows 10 PC doesn’t meet these minimum requirements, you may experience issues with Skype not opening or crashing unexpectedly. In this case, you may need to consider upgrading your hardware or using an older version of Skype that is compatible with your system.
Another potential reason why Skype might not be working on your Windows 10 PC is that the application is not up-to-date. Skype, like many other software programs, receives regular updates to fix bugs, improve performance, and add new features. If you’re using an outdated version of Skype, you may encounter compatibility issues or other problems that prevent the application from working correctly.
To check if you’re using the latest version of Skype, follow these steps:
Once you’ve updated Skype, try launching the application again to see if the issue has been resolved.
If you’ve checked the system requirements and updated Skype, but the application still isn’t working, you may need to try resetting or reinstalling the application. This can help resolve any underlying issues or conflicts that may be causing the problem.
To reset Skype on your Windows 10 PC, follow these steps:
If resetting Skype doesn’t work, you can try reinstalling the application. To do this:
By resetting or reinstalling Skype, you can often resolve any underlying issues that may be preventing the application from working correctly on your Windows 10 PC.
In some cases, Skype may not be working on your Windows 10 PC due to conflicts with other applications or software installed on your system. For example, if you have a third-party antivirus or firewall software installed, it may be blocking Skype from accessing the necessary resources it needs to function properly.
To check for potential conflicts, try the following steps:
Keep in mind that disabling your security software may leave your system vulnerable, so be sure to re-enable it once you’ve confirmed that Skype is working correctly.
Another potential reason why Skype might not be working on your Windows 10 PC is due to issues with the audio or video settings. Skype requires access to your computer’s microphone and camera in order to function properly, and if these settings are not configured correctly, you may encounter problems with the application.
To check your audio and video settings in Skype:
If you’re still having trouble with Skype after trying these troubleshooting steps, you may need to contact Skype support or consider using an alternative video-calling application until the issue is resolved.
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