If you’re a Sprint customer and your device is in need of repair, you may be wondering if Sprint offers loaner phones. The good news is that in some cases, Sprint may provide you with a loaner phone while your device is being serviced. Here’s what you need to know:
Eligibility for a Loaner Phone
According to a Reddit post from the r/Sprint community, Sprint stores may provide you with a loaner phone if you meet certain criteria:
You are a known customer who regularly purchases phones from the store (not through telesales or online)
You are polite and respectful to the store staff
You have permission to get device help at the Sprint store
Bringing Your Own Sprint Device
If you have another Sprint device, Sprint recommends bringing it to the store so they can activate it for you during your repair. This can be a convenient option if you don’t qualify for a loaner phone or if none are available.
Checking for Upgrade Eligibility
Before visiting the Sprint store, it’s a good idea to check if you’re eligible for an upgrade. If you are, you may be able to purchase a new device and avoid the need for a loaner phone altogether. You can check your upgrade eligibility by logging into your Sprint account online or by contacting Sprint customer service.
In conclusion, while Sprint may provide you with a loaner phone in some cases, it’s not a guarantee. If you’re in need of a device during your repair, be sure to bring your own Sprint device or check if you’re eligible for an upgrade. With a little preparation, you can ensure that you stay connected while your device is being serviced.