Returning a rental car after hours when the rental location is closed can be a bit tricky. While some rental companies allow for after-hours returns, it’s important to understand the policies and potential consequences. In this article, we’ll explore the ins and outs of returning a rental car when the location is closed.
After-Hours Return Policies
Rental car companies have varying policies when it comes to after-hours returns. Some, like Hertz, allow for after-hours returns but specify that the vehicle should be parked in the designated Hertz area and the keys should be placed in the drop box located on-site. Enterprise, on the other hand, states that the customer is responsible for the vehicle until it is satisfactorily checked in the next business day.
Potential Consequences
If you return a rental car after hours and the location is closed, there are a few potential consequences to be aware of:
You may be responsible for the vehicle until it is checked in the next business day, even if you’ve already dropped off the keys.
Some rental companies have sensors and cameras in their drop boxes that record when the keys are returned. If they determine the car was returned late, you could be charged an additional day.
If anything happens to the car while it’s in your possession after hours (e.g., an accident or theft), it puts you in a “grey area” legally.
To avoid these potential issues, it’s best to return the car during regular business hours if possible. If you must return it after hours, be sure to follow the rental company’s specific instructions for after-hours returns and document the return process with photos or video.