Windows Live Mail, a popular email client from Microsoft, has been a go-to choice for many users over the years. However, even the most reliable software can encounter issues from time to time. In this comprehensive guide, we’ll explore various Windows Live Mail problems and provide step-by-step solutions to help you get your email back up and running smoothly in 2024.
Fixing Windows Live Mail Not Responding or Crashing
One of the most common issues with Windows Live Mail is when the application becomes unresponsive or crashes unexpectedly. Here are a few troubleshooting steps to resolve this problem:
- Run Windows Live Mail as an Administrator by right-clicking on the application icon and selecting “Run as administrator”.
- Check for any pending Windows updates and install them to ensure your system is up to date.
- Try running Windows Live Mail in compatibility mode for an earlier version of Windows. Right-click on the application icon, select “Properties,” go to the “Compatibility” tab, and choose the appropriate Windows version.
- If the issue persists, consider using a third-party email client like Thunderbird or Mailbird as an alternative to Windows Live Mail.
Resolving Windows Live Mail Error 0x800c013e
The Windows Live Mail error 0x800c013e typically occurs when the application is unable to connect to the email server. Here’s how you can fix it:
- Reconfigure your Windows Live Mail account by going to the “Accounts” tab, selecting your email account, and clicking on “Properties.” Verify that all the server settings, such as incoming and outgoing mail servers, ports, and authentication methods, are correct.
- Check your Windows Firewall settings to ensure that it is not blocking Windows Live Mail from connecting to the internet. You can also try temporarily disabling your antivirus software to see if it’s causing the issue.
- If the problem persists, remove your current Windows Live Mail account and create a new one. Go to the “Accounts” tab, select your account, and click on “Remove.” Then, set up a new account with the correct settings.
Repairing Windows Live Mail Installation
If you suspect that the issue is related to a corrupted Windows Live Mail installation, you can try repairing it. Here’s how:
- Open the Control Panel and go to “Programs and Features.”
- Find “Windows Essentials 2012” in the list of installed programs and click on “Uninstall/Change.”
- Select “Remove one or more Windows Live programs” and tick the box next to “Mail.” Click on “Continue” to remove the program.
- Download the Windows Essentials 2012 setup file from the Microsoft website and run it.
- Select “Mail” from the list of available programs and click on “Install” to reinstall Windows Live Mail.
After the installation is complete, set up your email account again with the correct settings.
Remember, if you encounter any issues or have questions, don’t hesitate to contact Microsoft support or seek assistance from online forums and communities.