If you’re experiencing issues with Windows Live Mail, such as the program not opening or displaying errors, it’s important to know how to properly repair it. Windows Live Mail is part of the Windows Essentials 2012 package, which includes a repair function that can fix problems with the email client. In this guide, we’ll walk you through the steps to repair Windows Live Mail, focusing specifically on Windows 7, as well as provide additional troubleshooting tips.
Repairing Windows Live Mail in Windows 7
To repair Windows Live Mail on a Windows 7 computer, follow these steps:
Click the Start button and go to the Control Panel.
Click the “Uninstall a program” link. If you are using the classic Control Panel view, click “Programs and Features.”
Click “Windows Essentials 2012” from the list of installed programs. You may need to scroll down the list to see the entry. Click the “Uninstall/Change” button to launch the Windows Essentials 2012 setup application.
Click “Repair all Windows Essentials programs” to repair Windows Live Mail. Click the “Close” button after the repair successfully finishes.
By repairing Windows Essentials 2012, you should be able to resolve any issues with Windows Live Mail, as it is part of this package. The repair function will fix any corrupted program files that may be causing problems with the email client.
Additional Troubleshooting Tips
If repairing Windows Essentials 2012 doesn’t resolve the issue, here are some additional troubleshooting steps you can try:
Run Windows Live Mail in Administrator and Compatibility mode: Right-click on the Windows Live Mail shortcut and select “Run as administrator” and “Compatibility mode” to see if it resolves the issue.
Reconfigure your Windows Live Mail account: If you recently made changes to your email account settings, try reconfiguring your account in Windows Live Mail to see if that fixes the problem.
Check Windows Live Mail data files: If your Windows Live Mail data files are corrupted or fragmented, it can cause issues with the program. You can try defragmenting or compacting your data files to resolve this. To do this, close Windows Live Mail if it’s open, then open an elevated command prompt and run the following command: %localappdata%\Windows Live\Windows Live Mail\wlmail.exe /cleanstore
If none of the above troubleshooting steps resolve the issue, you may need to consider uninstalling and reinstalling Windows Live Mail.
Uninstalling and Reinstalling Windows Live Mail
If repairing Windows Essentials 2012 and other troubleshooting steps don’t fix the problem, you can try uninstalling and reinstalling Windows Live Mail. Here’s how to do it:
Click the Start button and then click Control Panel.
Under Programs, click Uninstall a program.
In the Uninstall or change program list, click Windows Live Essentials and then click Uninstall/Change.
Click Remove one or more Windows Live programs.
Select the programs that you want to uninstall, including Windows Live Mail, and then click Uninstall.
After uninstalling Windows Live Essentials, you can reinstall the latest version from the Microsoft website: https://www.microsoft.com/en-us/download/details.aspx?id=35
By following these steps, you should be able to resolve any issues with Windows Live Mail and get your email client up and running again.