If you’re experiencing frequent crashes while playing Call of Duty: WWII on your Xbox One or PC, you’re not alone. Many players have reported issues with the game freezing, crashing, or unexpectedly quitting during gameplay. Fortunately, there are several troubleshooting steps you can take to try to resolve these problems.
Troubleshooting Crashes on Xbox One
If your Call of Duty: WWII game keeps crashing on Xbox One, the first thing you should do is make sure your console’s software is up to date. Here’s how to check for updates:
Press the Xbox button to open the guide
Select System > Settings > System > Updates & downloads
Check for any available updates and install them if needed
If your Xbox One is already up to date, try the following additional steps:
Clear the persistent storage cache:
Press the Xbox button to open the guide
Select System > Settings > Devices & streaming > Blu-ray > Persistent storage
Select Clear three times, then restart your console
Reset your console (while keeping your games and apps):
Press the Xbox button to open the guide
Select System > Settings > System > Console info
Select Reset console > Reset and keep my games & apps
Delete and re-sync your local save data:
Press the Xbox button to open the guide
Select My games & apps > See all > Games
Highlight the game title, press the Menu button, and select Manage game & add-ons > Saved data
Select Delete all to remove the local save, then follow the prompts
Restart your Xbox and the game will automatically re-sync your saved games from the cloud
If none of these steps resolve the issue, there may be a problem with your Xbox One console itself. In that case, it’s best to contact Xbox Support for further assistance.
Troubleshooting Crashes on PC
If you’re experiencing crashes while playing Call of Duty: WWII on PC, the first thing to check is whether your graphics drivers are up to date. Outdated or incompatible drivers can often cause game crashes and other performance issues.
To verify the integrity of your game cache on Steam, follow these steps:
Launch Steam and go to your Library
Right-click on Call of Duty: WWII and select Properties
Click on the Local files tab and select Verify integrity of game files
Wait for the process to complete, then try launching the game again
If the crashes persist after updating your drivers and verifying the game cache, there may be other system-related issues causing the problem. Some additional troubleshooting steps you can try include:
Closing any background programs or processes that may be interfering with the game
Disabling any overclocking settings on your CPU or GPU
Checking for any conflicting hardware or software on your system
Performing a clean reinstall of the game and its associated files
If none of these steps resolve the issue, it’s possible that there may be a more serious problem with your PC hardware or software configuration. In that case, it’s best to seek further assistance from the game’s support forums or contact Activision Support for more specific guidance.
In conclusion, while it can be frustrating to deal with frequent crashes in Call of Duty: WWII, there are several troubleshooting steps you can take to try to resolve the problem. By keeping your console or PC software up to date, verifying your game cache, and trying some basic troubleshooting techniques, you can often get the game running smoothly again. If the crashes persist despite your efforts, don’t hesitate to seek further assistance from the game’s support resources or contact the manufacturer for additional help.