Having trouble connecting to the internet on your Windows computer? Network connection problems can be frustrating, but there are several steps you can take to troubleshoot and resolve the issue. Here are 8 easy ways to get your network connection back up and running:
1. Check Your Wi-Fi Settings
First, make sure your Wi-Fi is turned on. In Windows 11, go to Start > Settings > Network & internet and ensure Wi-Fi is enabled. Click “Show available networks” to see if your network appears in the list. If so, select it and click “Connect”.
If you’re on Windows 10, the process is similar. Go to Start > Settings > Network & Internet > Wi-Fi and check the status. If Wi-Fi is off, turn it on and select your network from the list to connect.
2. Check Your Access Points
Ensure your router or access point is powered on and functioning properly. Check the Ethernet cable connecting your computer to the router, and try plugging it into a different port on the router. If you’re using Wi-Fi, move your device closer to the router for a stronger signal.
3. Go Around Obstacles
Walls, furniture, and other objects can interfere with your Wi-Fi signal. Try moving your computer or device to a different location to see if the connection improves. Avoid placing your router near microwaves, cordless phones, or other wireless devices that can cause interference.
4. Restart the Router
Power cycling your router can often resolve connection issues. Turn off the router, unplug it from power for 30 seconds, then plug it back in and turn it on. Wait for the router to fully reboot before trying to reconnect your device.
5. Check the Wi-Fi Name and Password
Ensure you’re connecting to the correct Wi-Fi network name (SSID) and entering the proper password. Double-check this information on your router’s settings page or sticker. If you recently changed the network name or password, make sure your device has the updated information.
6. Check DHCP Settings
Your router’s DHCP (Dynamic Host Configuration Protocol) settings automatically assign IP addresses to connected devices. If DHCP is disabled, your computer may not be able to obtain an IP address, preventing internet access. Check your router settings to ensure DHCP is enabled.
7. Update Windows
Keeping your Windows operating system up-to-date can help resolve network issues. Go to Start > Settings > Windows Update and check for any available updates. Install any critical updates and restart your computer when prompted.
8. Open Windows Network Diagnostics
Windows includes a built-in network troubleshooter that can automatically detect and fix common connection problems. Right-click the network icon in the taskbar and select “Troubleshoot problems” to launch the diagnostics tool. Follow the on-screen instructions to let Windows attempt to resolve the issue.
If none of these steps resolve your network connection problem, there may be a more complex issue at play. Consider contacting your internet service provider (ISP) for further assistance or seeking help from a computer repair professional.