If you own a pair of GHD hair straighteners, you may have wondered if they can be repaired when they stop working. The good news is that most genuine GHD models can be repaired, even older ones. In this article, we’ll explore the repair process and what to expect when sending your GHDs in for repair.
Repairing Pre Mk3 and Mk3 GHD Models
Pre Mk3 and Mk3 GHD models, such as the GHD3, 3.1B, SS, SS2, and MS, are all repairable. The repair process typically involves replacing faulty parts, such as the cable, heating element, or resistor. Many repair services offer a quick turnaround, with some even completing the repair and returning the straighteners the same working day they are received.
Repairing Mk4 and Mk5 GHD Models
Mk4 models, including the 4.0B, 4.2B, SS4.0, and MS4.0, as well as Mk5 Gold Series models like the MS5, SS5, Mk5, and SC5 Contour, are also repairable. The repair process is similar to that of the Pre Mk3 and Mk3 models, with faulty parts being replaced and the straighteners being thoroughly tested before being returned to the owner.
Repairing Mk6 Eclipse and Platinum Models
The Mk6 Eclipse model is not repairable, but the mains cable can be replaced. The Platinum and Platinum models are also not repairable, but the mains cable can be replaced on the Platinum model.
The Repair Process
When sending your GHDs in for repair, it’s important to follow the instructions provided by the repair service. This typically involves completing an online form, packaging the straighteners securely, and sending them to the repair address. Once received, the repair service will inspect the GHDs, repair any faults, test them, and securely package them for return.
Many repair services offer a warranty on the parts they replace, ensuring that your GHDs will continue to work well after the repair. They also often include a PAT (portable appliance testing) certificate, ensuring that your straighteners meet safety standards.