If you own a pair of AirPods, Beats earphones, or Beats headphones, you may be wondering about the repair and coverage options available to you. The good news is that AppleCare provides comprehensive support and protection for your Apple audio accessories.
AppleCare Coverage for Headphones
Every set of AirPods, Beats earphones, and Beats headphones comes with one year of hardware repair coverage and up to 90 days of complimentary technical support from Apple. AppleCare extends this coverage further, providing the following benefits:
Apple-certified service and support from technicians who understand how your headphones work with Apple’s hardware and software
Priority access to technical support
Coverage for unlimited incidents of accidental damage, subject to a service fee
Battery service, including replacement if the battery retains less than 80% of its original capacity
Repair Options with AppleCare
With AppleCare , you have a few options for getting your headphones repaired:
Carry-in repair: Take your headphones to an Apple Store or Apple Authorized Service Provider for service.
Pickup and delivery: Schedule a pickup at your home or office, and Apple will return your headphones once the service is completed.
Regardless of which repair option you choose, Apple guarantees their service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare coverage, whichever is longer.