Phone Repair Options
Manufacturer Warranty and Insurance
MetroPCS does not directly offer phone repair services. Instead, customers can rely on the manufacturer’s warranty, which typically lasts for a year. Additionally, customers can purchase insurance to protect their devices against various risks, including physical damage and mechanical breakdown.
Authorized Repair Centers
Third-Party Repair Services
While MetroPCS stores are not equipped to perform phone repairs, there are authorized repair centers that can help. For example, MetroPCS Wireless & Repair in San Diego offers repair services for mobile phones. Similarly, Quest Wireless in Kansas City provides cell phone repair services, including cracked screen repairs.
Protection Programs
Premium Handset Protection
MetroPCS does offer a protection program called Premium Handset Protection, which can be added to certain plans. This program allows customers to file a warranty claim and covers their devices against various risks. The program is available for a monthly fee, ranging from $6 to $12, depending on the handset.
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