If you’re experiencing issues with a failed Windows 8.1 update in 2024, don’t worry – you’re not alone. Many users have encountered problems when trying to install updates, but there are several steps you can take to resolve the issue and get your system back up to date.
Run the Windows Update Troubleshooter
One of the first things you should try is running the Windows Update Troubleshooter. This built-in tool can help identify and fix common update problems. To access it, open the Control Panel, go to “Troubleshooting,” and select “Fix problems with Windows Update.”
Rename the Software Distribution Folders
If the troubleshooter doesn’t resolve the issue, you can try renaming the software distribution folders. These folders store temporary update files, and renaming them can sometimes fix update problems. To do this, press the Windows key R, type “cmd,” and press Enter. In the Command Prompt, type the following commands, pressing Enter after each one:
net stop wuauserv
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start bits
After running these commands, try updating your system again.
Download and Install the Latest Updates
If the previous steps don’t work, you can try manually downloading and installing the latest updates. First, make sure you have enough free space on your system drive (at least 2 GB for 64-bit Windows 8.1 or 0.8 GB for 32-bit). Then, go to the Windows Update settings, click “Check for updates,” and install any available updates, especially the ones related to KB 2919355.
Fix Windows File Corruption
Corrupted system files can also cause update problems. To fix this, open the Command Prompt as an administrator (press the Windows key X and select “Command Prompt (Admin)”). Then, type the following command and press Enter:
sfc /scannow
This will scan your system files for corruption and attempt to fix any issues it finds.
Perform a Clean Boot
Sometimes, third-party software or drivers can interfere with the update process. To rule this out, you can perform a clean boot. Press the Windows key R, type “msconfig,” and press Enter. In the System Configuration window, go to the “Services” tab and check the “Hide all Microsoft services” box. Then, click “Disable all” and go to the “Startup” tab. Click “Open Task Manager,” select each startup item, and click “Disable.” Restart your computer and try updating again.
Create a Recovery Drive
If all else fails, you can create a recovery drive to help you restore your system to a previous state. To do this, press the Windows key R, type “control panel,” and press Enter. Go to “System and Security” > “Backup and Restore (Windows 7)” > “Create a system repair disc.” Follow the on-screen instructions to create the recovery drive, and keep it in a safe place in case you need to use it in the future.
Updating your system can be a frustrating process, but with these steps, you should be able to resolve any issues you’re experiencing with your Windows 8.1 update in 2024. Remember to always keep your system up to date with the latest security patches and bug fixes to ensure optimal performance and protection.