The first step is to reset Internet Explorer 11 to its default settings. This process will remove any customizations or changes you’ve made that may be causing the issues. Here’s how to reset Internet Explorer 11:
Reset Internet Explorer Settings
To reset Internet Explorer 11, follow these steps:
Open Internet Explorer and click the Tools button (gear icon) in the top-right corner
Select Internet Options from the dropdown menu
In the Internet Options window, click the Advanced tab
Under the Reset Internet Explorer settings section, click the Reset button
In the confirmation dialog box, click Reset again to confirm
Wait for the reset process to complete, then click Close
Click OK to exit the Internet Options window