How to Fix Microsoft Solitaire Collection Not Working on Windows 11

Microsoft Solitaire Collection is a beloved classic card game that has been a staple on Windows operating systems for years. However, some users have reported issues with the game not working properly, particularly on Windows 11. If you’re experiencing problems with Microsoft Solitaire Collection, don’t worry – there are several troubleshooting steps you can take to get the game up and running again.

Solution 1: Update Your Operating System

One of the first things you should do when encountering issues with Microsoft Solitaire Collection is to ensure that your Windows 11 operating system is up to date. Microsoft regularly releases updates to address bugs, improve performance, and introduce new features. To check for updates:

1. Open the Settings app by pressing the Windows key I.
2. Navigate to the “Update & Security” section.
3. Click on “Windows Update” and then “Check for updates”.
4. If any updates are available, install them and then restart your computer.

After updating your operating system, try launching Microsoft Solitaire Collection again to see if the issue has been resolved.

Solution 2: Update Your Apps from the Windows Store

In addition to updating your operating system, it’s also a good idea to ensure that all of your apps from the Windows Store are up to date. Outdated apps can sometimes cause compatibility issues, so keeping them updated can help resolve problems with Microsoft Solitaire Collection.

1. Open the Microsoft Store app on your Windows 11 device.
2. Click on the three-dot menu in the top-right corner and select “Downloads and updates”.
3. Click the “Get updates” button to install any available updates for your installed apps.

Once the updates have been installed, try launching Microsoft Solitaire Collection again to see if the issue has been resolved.

Solution 3: Reset the Windows Store Cache

If the previous solutions haven’t worked, you can try resetting the Windows Store cache. This can help resolve issues with the Windows Store and the apps you’ve installed from it, including Microsoft Solitaire Collection.

1. Press the Windows key R to open the Run dialog box.
2. Type “wsreset.exe” and press Enter.
3. Wait for the Windows Store cache to be reset, then restart your computer.

After the reset, try launching Microsoft Solitaire Collection again to see if the issue has been resolved.

Solution 4: Reset Microsoft Solitaire Collection

If the above solutions haven’t worked, you can try resetting Microsoft Solitaire Collection itself. This will delete all of the game’s data and settings, effectively restoring it to its default state.

1. Open the Settings app and navigate to the “Apps” section.
2. Locate “Microsoft Solitaire Collection” in the list of installed apps.
3. Click on the “Advanced options” link for the app.
4. Click the “Reset” button to reset the app to its default settings.

After resetting the app, try launching Microsoft Solitaire Collection again to see if the issue has been resolved.

If you’re still experiencing issues with Microsoft Solitaire Collection after trying these solutions, there are a few additional troubleshooting steps you can try:

• Check for any updates or maintenance notifications on Microsoft’s official support page or social media channels, as server-related issues can sometimes impact game accessibility.
• Try accessing the game from a different browser or device to eliminate any potential local problems.
• Temporarily disable any browser extensions or add-ons that may be interfering with the game’s functionality.
• Reach out to Microsoft Support for further assistance if the problem persists.