If you’re having trouble getting Outlook 2013 to open, there’s a good chance you can fix the issue by repairing your Outlook profile. Here’s how to do it:
Repair Your Outlook 2013 Profile
In Outlook 2013, click the File tab. Then, select the drop-down arrow next to Account Settings and choose Account Settings. On the Email tab, select your account (profile) and click the Repair button. Follow the prompts in the wizard, and restart Outlook when you’re done.
This process can help resolve a variety of issues that may be preventing Outlook from opening, such as corrupted profile settings or conflicts with add-ins. By repairing the profile, you’re essentially resetting Outlook to its default configuration, which can often get things back on track.
If repairing the profile doesn’t work, you may need to try other troubleshooting steps, such as disabling add-ins, creating a new profile, or even reinstalling Office. But the profile repair is a good place to start when Outlook 2013 won’t open.