Windows Error Recovery is a frustrating issue that can prevent your computer from booting up properly. This screen appears when Windows detects a problem that might prevent it from starting correctly. If you encounter this error, don’t panic! There are several methods you can try to fix the issue and get your computer back up and running.
Method 1: Start Windows Normally
When you see the Windows Error Recovery screen, use the arrow keys to select “Start Windows Normally” and press Enter. Sometimes, this simple step can resolve the issue and allow your computer to boot normally.
Method 2: Remove Recently Added Hardware
If you recently added new hardware to your computer, such as a sound card, hard drive, or other device, and the Windows Error Recovery issue started occurring after that, try removing the newly added hardware and see if it resolves the problem.
To do this:
- Turn off your computer, remove the battery (if applicable), and unplug the power cord.
- Disconnect all newly added peripherals, including printers, webcams, zip drives, scanners, network cables, and other devices. Leave only the keyboard, monitor, and mouse connected.
- Press and hold the power button for 5 seconds, then release it.
- Put the battery back in (if applicable) and reconnect the power cord.
- Turn on your computer and check if the Windows Error Recovery issue persists.
Method 3: Boot into Safe Mode
If the previous methods didn’t work, try booting your computer into Safe Mode. Safe Mode starts Windows with only the basic files and drivers, which can help identify if the issue is caused by a third-party application or driver.
To boot into Safe Mode:
- Turn on your computer and repeatedly press the F8 key before the Windows logo appears.
- On the Advanced Boot Options screen, use the arrow keys to select “Safe Mode” and press Enter.
- If Safe Mode doesn’t work, try “Safe Mode with Networking” or “Safe Mode with Command Prompt”.
If you can’t access Safe Mode, you can try booting into Safe Mode using the System Recovery Options menu.
Method 4: Use System Recovery Options
The System Recovery Options menu provides several tools to help you recover Windows from serious errors, including Startup Repair, System Restore, and Command Prompt.
To access System Recovery Options:
- Turn on your computer and repeatedly press the F8 key before the Windows logo appears.
- On the Advanced Boot Options screen, use the arrow keys to select “Repair your computer” and press Enter.
- Select your keyboard layout and click “Next”.
- On the System Recovery Options menu, select the tool you want to use.
If your computer’s system is severely damaged and you can’t access System Recovery Options, you can use the Windows installation disc, a USB flash drive, or a system repair disc to access it.
Method 5: Run System Restore
If you have a restore point created before the Windows Error Recovery issue started occurring, you can use System Restore to return your computer to a previous working state.
To run System Restore:
- Boot into Safe Mode or access System Recovery Options.
- Open Command Prompt and type “rstrui” (without quotes), then press Enter.
- In the System Restore window, select a restore point and click “Next”.
- Click “Finish” to start the restore process.
If you can’t access Safe Mode or System Recovery Options, you can also use the Windows installation disc to perform a system restore.
Method 6: Rebuild the Boot Configuration Data (BCD)
Missing or corrupted BCD files can cause the Windows Error Recovery issue. You can use the Command Prompt to rebuild the BCD files.
To rebuild the BCD:
- Boot into Safe Mode or access System Recovery Options.
- Open Command Prompt and type the following commands, pressing Enter after each one:
bootrec.exe /fixmbr
bootrec.exe /fixboot
bootrec.exe /rebuildbcd
This will rebuild the Master Boot Record (MBR), fix the boot sector, and rebuild the BCD store.
Method 7: Perform a Clean Boot
If you suspect that a third-party application or driver is causing the Windows Error Recovery issue, you can perform a clean boot to start Windows with only the essential services and drivers.
To perform a clean boot:
- Boot into Safe Mode.
- Open the System Configuration utility by typing “msconfig” in the Run dialog box.
- Go to the “Services” tab and check the “Hide all Microsoft services” box.
- Click “Disable all” to disable all third-party services.
- Go to the “Startup” tab and click “Open Task Manager”.
- In the Task Manager, disable all startup items.
- Restart your computer and check if the issue persists.
If the issue is resolved, you can gradually enable the disabled services and startup items to identify the culprit.
Method 8: Perform a Repair Install or Reinstall Windows
If none of the above methods work, you may need to perform a repair install or reinstall Windows. A repair install will keep your files, settings, and applications intact, while a clean install will erase everything and install a fresh copy of Windows.
To perform a repair install:
- Insert the Windows installation disc or USB drive and boot from it.
- Select your language and click “Next”.
- Click “Repair your computer” and select “Troubleshoot”.
- Select “Refresh your PC” or “Reset your PC” and follow the on-screen instructions.
If you need to perform a clean install, back up your important files and data before proceeding.
In conclusion, the Windows Error Recovery issue can be frustrating, but with the right troubleshooting steps, you can usually resolve it and get your computer back up and running. If none of the above methods work, consider seeking professional help or contacting Microsoft Support for further assistance.