AKG, a renowned audio equipment manufacturer, offers a warranty on their products to ensure customer satisfaction and protect against manufacturing defects. However, the warranty period and coverage can vary depending on the specific product model and region of purchase. In this article, we will explore the AKG warranty in detail.
AKG Warranty Period
Unless a different warranty period is stated in the Warranty Card provided with your AKG product, the standard warranty period is as follows:
1 year for most AKG audio products
5 years for any non-powered speakers
The warranty period starts from the date of retail purchase by the original end-use purchaser
It’s important to note that the warranty period may vary by region, so it’s always best to check the specific warranty information for your product and location.
What Does the AKG Warranty Cover?
The AKG warranty covers manufacturing defects in materials and workmanship when the product is delivered to you in new condition. If a defect is found within the warranty period, AKG will repair or replace the product at no cost to the customer.
Warranty Exclusions
However, the AKG warranty does not cover physical damage, such as drops, scratches, or water damage. Additionally, the warranty is non-transferable and only applies to the original purchaser.
To claim the warranty, you will need to provide a legible copy of your original purchase receipt or invoice, your shipping address, and the product’s serial number (if available). Once the claim is processed, a customer service agent will contact you within 24-48 hours.