When it comes to computer repair and maintenance, the job title that is commonly used is a “Computer Technician” or “Computer Support Technician”. These professionals are responsible for ensuring the smooth operation of computer systems and providing technical support to users within a business or organization.
The Role of a Computer Technician
Duties and Responsibilities
Diagnosing and troubleshooting hardware and software issues
Performing maintenance and repairs on computer equipment
Configuring and installing new components and software
Providing technical support and training to end-users
Creating documentation and leading workshops on computer usage
Qualifications and Skills
Typically hold an associate’s or bachelor’s degree in Information Technology or a related field
Comprehensive knowledge of computer systems, hardware, and software
Excellent problem-solving and customer service skills
Advancing Your Career as a Computer Technician
Computer Technicians can often advance their careers by taking on additional responsibilities or specializing in a particular area, such as network administration or cybersecurity. Some may even transition into roles like IT Support Specialist or Network Administrator.